Shipping policy

Delivery Times: 

We strive to process and dispatch all orders within 3 business days from the date of purchase, excluding weekends and holidays.

Shipping Costs: 

Shipping costs are calculated based on the weight of the package and the destination country. The shipping fee will be displayed at the checkout before the final payment.

International Shipping: 

We offer international shipping to most countries within the European Union. Please note that additional customs duties or taxes may apply, which are the responsibility of the customer.

Delivery Address: 

Customers are responsible for providing accurate and complete delivery addresses. Black Raven cannot be held liable for any delays or non-deliveries due to incorrect address information provided by the customer.

Delivery Delays: 

While we strive to ensure timely delivery, Black Raven is not liable for delays caused by circumstances beyond our control, such as customs clearance procedures, natural disasters, or transportation delays